At Alkatoom Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share when you visit https://alkatoomcleaningservices.ae/ or use our services.
Information We Collect
We may collect the following information when you contact us or book a service:
- Full name
- Phone number
- Email address
- Property address
- Service request details
- Any information you voluntarily provide through our contact forms, WhatsApp, email, or phone calls.
How We Use Your Information
We use your information to:
- Respond to your inquiries.
- Schedule and manage cleaning appointments.
- Provide requested cleaning services.
- Send booking confirmations and service updates.
- Improve our website and customer experience.
- Comply with applicable legal requirements in the UAE.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared when necessary to deliver our services or when required by applicable law.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss. While we work to safeguard your data, no online system can guarantee complete security.
Cookies
Our website may use cookies to improve website performance, understand visitor activity, and provide a better browsing experience. You can manage or disable cookies through your browser settings at any time.
Third-Party Services
Our website may use trusted third-party tools such as website analytics, maps, or communication services. These providers may process limited information only as necessary to perform their services.
Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
Your Rights
Under applicable UAE laws, you may request access to your personal information, ask for corrections, or request deletion where legally permitted. To make a request, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Alkatoom Cleaning Services
Website: https://alkatoomcleaningservices.ae/
Email: alkatoomtechnicalservices@gmail.com
Phone: +971 55 744 6608
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or website functionality. Any updates will be published on this page with immediate effect.